5 Phrases We Live By To Provide Excellent Customer Service, Always
We at Value Vinyls hold ourselves to a high standard of performance while maintaining a happy and friendly company culture.
Our senior and executive management ensures each employee thrives in a comfortable and motivating office environment. This includes hosting monthly teamwork activities that enable the entire Value Vinyls family to improve working relationships on a day-to-day basis. A positive company culture makes all the difference and directly affects how we interact with our customers.
So, how exactly do we provide quality customer service and maintain high employee satisfaction?
Value Vinyls has adopted five core values to live by:
- We care about people.
- We craft our future through innovation.
- Quality is the basis of our customer service.
- Trust is the foundation of our interactions.
- The hallmark of our culture is corporate and individual growth.
1. We care about people.
We treat each other like family.The mutual support we give one another allows us to focus on genuine long-term satisfaction and support for our customers.
2. We craft our future through innovation.
For continuous improvement, we research, invest in, and use the latest technologies to support the developments that grow our business. For example, our V2 Lab.
3. Quality is the basis of our customer service.
We pride ourselves in the outstanding service we deliver to our customers. Our happy customer service employees work efficiently to exceed expectations in the quality of our products, our delivery, and our attention to the details.
4. Trust is the foundation of our interactions.
We always do what we say. Trustworthiness is a fundamental trait we exhibit in all of our interactions. Because we are honest, fair, and ethical in all matters, our customers trust us to get the job done.
5. The hallmark of our culture is corporate and individual growth.
We are passionate about the work we do. Our empowering work environment makes us genuine in our interactions and lets us focus on corporate success while also finding joy in our work that fosters personal development.
Value Vinyls promotes a healthy company culture for the benefit of our people and our customers.